The bath products are Aveda and very nice. Someone will email you shortly before your stay to stock your room with your favorite beverage and newspaper/magazine which is a nice touch. The personnel are friendly, and always ask if there is anything they can do for you. The drinks in the minibar were not cold (I think the fridge may have been broken). There are also socks you can buy hung up in the closet. The leopard print bathrobes are a nice touch. One thing I would say is that there are too many pillows for such a small room. The room itself is a bit on the small side, but the décor and layout of the room is quite lovely. Also, at one point, the valet gave me the keys for another car. Besides that, they tell you to call 30 minutes in advance to have your car brought around, but at least once, it took longer than that because the valet had brought the wrong car. However, if you rented a car, the parking price here is expensive: $38/day. It you are in town for an event at the stadium, this hotel is very convenient as it is within walking distance. I stayed here for a leisure weekend to see a concert at the nearby TD Northbank stadium. I would stay there again, but if I were going back to Boston I would probably try something new, just to see what else was out there. Also, there were a few homeless people around, and that was good, and the hotel is a bit off the main roads. I would highly recommend eating at a diner, or even Burger King around the corner. We ended up spending over $30 for our breakfast, which I thought was a total rip off, they had the cheap run-of-the-mill scrabbled eggs, cold hash browns, and then everything else was continetal. A side tip, we ate breakfast in the Ruby Room, it was $13 per person, and they added 18% gratuity, and I thought that was a lot considering there wasn't really a waiter who waited on us, its a buffet. Actually, we wanted to go see the Blue Man Group, and the front desk clerk tried to help us get tickets, and I also got cold, one night, so I ordered another blanket, it was in our room in 10 minutes. In addition, the staff was wonderful, they will bend over backwards to makesure you're happy. On the whole we liked staying at this hotel, we loved the location, its close to everything. Our room was near the elevators, and we could hear them open, we could hear people walking in the halls, and we could hear people in adjacent rooms. Otherwise there were plenty of towels and the fun robes were great! One other downside about the hotel was that we could hear a lot of noises within the hotel. The shower was ok, the water pressure could have been better, and it wasn't very clean, that really bothered me. The bathroom was also very nice, and they had Aveda products in there. The TV worked well, and had all the typical channels. The room was very clean, and the bed was super comfortable, although I did wish that we had an extra blanket. We were also very easily able to log into the hotel internet, that was a big help for us, and we were very pleased to have it. The minibar was great, and they had a lot of great items in there. The room was very small, my husband was not happy about that, but I found the room to be very cosy. I liked the decor very much, it was very different. Decorated in red, black and white colors, and had a very trendy vibe. When we entered our room, it was reminiscent of the lobby. My first impressions were good, the hotel was clean, trendy looking, and had a nice vibe, however, the lobby is very small, so if we were to have checked in during a busy time we would have been quite cramped in the lobby. The valet helped us with our luggage, and we were checked into our room in about 2 minutes. Upon arriving at the Onyx we were greeted by the valet, it costs $38 per night to park at the hotel, and it takes 25-30 mins to get our car out of the garage. He even informed me that we could book Boston Trolley Tour Tickets at the hotel, which we did. I was so delighted to talk to him, he was very patient, gave us a lot of great tips, and spent about half an hour with me on the phone. I decided to call the hotel concierge to get his opinions. Before our trip we had some plans of what we wanted to do, but I still wanted to talk to someone to get an idea of the best tourist attractions to see in Boston. We were planning on doing a lot of sightseeing, and thus not spending a lot of time in our room, so we didn't see a point in getting a fancier room. We booked our room through the hotel, and we had a king bed room, their most simple room. We had never been to Boston, and I booked this hotel because it looked like something different than your typical franchise hotels, I thought it would make our trip special, and memorable. My Husband and I went to Boston from Nov 22-24, 2007.
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